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We implement SSL encryption, PCI compliance, limited access to customer data, regular system updates, and security audits to ensure the highest standards of security for our customers' personal and financial information.

At Five Star Jewelers, we're committed to delivering your precious purchases safely and promptly. For orders over $250 within the U.S., we're pleased to offer complimentary shipping. For orders under $250, a nominal rate applies. Please allow 2-3 business days for processing for in stock items. Expedited shipping options are available at checkout. For any queries or additional information, feel free to contact us. Your satisfaction is our top priority.

At Five Star Jewelers, we value your satisfaction. Should you need to return an item, note that we have a restocking fee of 20%. Returns are only accepted with an intact seal and jewelry tag. Returns must be initiated within 5 business days of receipt. Return shipping and insurance costs are covered by the customer. For a more detailed overview of our return policy, please click here.

Please also note that custom orders are final (no returns) and a 20% cancellation fee applicable on custom orders.  

Easily measure your ring size at home with our complimentary downloadable guide.
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